H&M Fit Experience

App & Web Experience · Design System

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H&M Fit Experience

App & Web Experience · Design System

Tag

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Improved size selection

The new design enabled customers to find and select size faster. It also increased findability of the size guide and notify back funcionality.

+1,12%

Add-to-bag rate

+2,36%

Conversion rate in purchase

Size recommendation

Over a period of four months we gradually tested and release a recommendation tool that could predict the best size of a customer based on past purchase and returns history.

-3.67%

Size related returns

Size up or down

We improved the way fit rating where by providing an action to customer to either size up or down based on fit reviews.

-3.63%

Overall return rate

Product page redesigned

Info Description

Product page redesigned

Info Description

Breaking silos and and establishing a common vision for a new and modern product page.

Info Description

Breaking silos and and establishing a common vision for a new and modern product page.

Info Description